![]() ![]() Once this is complete, re-open your Add-ins menu and follow the steps for manually enabling the plugin once more. Next, in the Disabled Items menu, choose, then select Enable.To do so, change the Manage dropdown menu from COM Add-ins to Disabled Items, then click Go. If the above steps are not successful, your plugin may have been disabled.Note: If you are running a 64-bit version of Outlook, select.If the box was already checked or if the authentication did not start automatically, select the ShareFile for Outlook and click the Remove button.Microsoft released its Semi-Annual Channel May 2020 update (v2004) in May 2020, October 2020 update (20H2) in October 2020, May 2021 update (21H1) in May 2021, November 2021 update (21H2) and 2022 Update. If the ShareFile authentication does not start automatically, continue with these steps. Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. Check the box next to the ShareFile for Outlook if it is not done so already.Click Add-ins then click COM Add-ins button towards the bottom of the screen.For the record, It now shows up as 'Receiver', rather than as 'Citrix Receiver'. ![]() Yes, when I uninstalled the app and reinstalled it, the app reappeared on both the home screen and the app lists. If the above steps do not resolve your issue please open a case to technical support It seems that more people have this issue Citrix Workspace App: White mouse pointer when connecting from Win 11 to Win 10 - Receiver Compatibi. Re: Citrix Receiver app disappeared from apps lists after upgrade to ICS. Once this is complete, re-open your Add-ins menu and check the box beside ShareFile for Outlook.
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